Effective Date: March 22, 2025
Last Updated: March 22, 2025
At Realmonkey, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
a. Personal Information
We collect personal data when you:
- Submit a contact or quote request form
- Subscribe to our newsletter
- Communicate with us directly
This may include your name, email address, phone number, company name, and any message or project information you share.
b. Non-Personal Information
We also collect non-identifying data, such as:
- IP address
- Browser type and device information
- Pages visited and usage patterns
- Referral sources
We may use cookies and similar technologies to enhance user experience. You can control cookie behavior through your browser settings.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries or project requests
- Provide and improve our services
- Send newsletters or updates if you opt in
- Analyze website performance and user behavior
- Comply with legal obligations
We do not sell or rent your personal data.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our processing of your personal data is justified by the following legal bases:
- Consent – for email marketing or data collection forms
- Contract – to deliver services or respond to your requests
- Legal obligation – to meet regulatory requirements
- Legitimate interest – to improve our website and services
4. Your Rights Under GDPR
If you're in the EEA, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to or restrict certain data uses
- Request data portability
To exercise your rights, email us at hello@realmonkey.co.
5. Your Rights Under CCPA
If you are a California resident, you have the right to:
- Know what personal data we collect, use, or share
- Request deletion of your personal data
- Opt out of the sale of your data (we do <strong>not</strong> sell data)
- Access your collected personal data
- Non-discrimination when exercising your rights
To submit a CCPA request, email us at hello@realmonkey.co with the subject line "CCPA Request."
6. Data Sharing and Processors
We may share your information with trusted third-party service providers (like analytics tools or email platforms) who support our business operations. These partners are contractually obligated to protect your information and use it only as directed by us.
7. Data Retention
We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Data Security
We use industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration.
9. International Data Transfers
If you're accessing our website from outside India, your data may be transferred to and processed in countries with different data protection laws. We ensure proper safeguards for such transfers.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.
11. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will take appropriate steps to delete it.
12. Updates to This Policy
We may revise this Privacy Policy from time to time. When we do, we will update the effective date and post the revised version on our website. Your continued use of the site implies acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:
Realmonkey
